Privacy policy
Personal data

We collect your personal data only when strictly necessary (contact form, newsletter subscription, etc.). This data may include: surname, first name, email address, telephone number, IP address, etc.

The data controller for personal data collected on this website is SOKARIS TECHNOLOGIE SAS, whose contact details are provided in the legal notice above.

The data collected is used to:

• respond to your requests via the contact form;
• manage orders and customer relations;
• send you newsletters (with your explicit consent);
• improve navigation on our website.

The personal data collected may be transmitted to: our internal departments in charge of customer relationship management, our technical service providers (hosting, maintenance, commercial management tools), our partners for the performance of specific services (delivery, payment), and, where applicable, to legally authorised authorities.

The data collected is not used for automated decision-making or profiling purposes.

Nor is it transferred to a country outside the European Union or to an international organisation.

Processing is based on:

• the performance of a contract (order);
• legitimate interest (improvement of service);
• consent (newsletter, non-essential cookies).

Data is retained for a period not exceeding:

• 3 years from the last contact for prospects;
• 10 years for billing data;
• Until consent for the newsletter is withdrawn.

In accordance with the GDPR, you have the following rights:

• right of access, rectification and erasure;
• right to restriction and objection;
• right to data portability;
• right to withdraw your consent at any time.

To exercise your rights, please contact us at: .

You may lodge a complaint with the CNIL (www.cnil.fr) if you believe that your rights have not been respected.

A cookie is a small file placed on your device when you visit a website. It is used to collect information about your browsing habits.

• Strictly necessary cookies: essential for the functioning of the website (not subject to consent).
• Audience measurement cookies (e.g. Matomo, Google Analytics): subject to consent unless exempted by the CNIL.
• Marketing/social media cookies: subject to consent.

When you first visit the site, a banner informs you about the use of cookies and allows you to:

• accept all cookies;
• refuse them;
• customise your choices.

You can change your consent at any time.

The maximum retention period for cookies is 13 months from the date of deposit. Consent choices are retained for 6 months.